HoopDreams
Contact
A two-person team — we read everything and usually reply within two business days
The fastest way to reach us is email. There is no ticket system and no bot in between: messages go straight to the people who build the game.
Purchases and accounts
A purchase that did not unlock, a missing save, a sign-in problem, or a data deletion request. Write from the email address on the account and include the approximate date of purchase — that is usually all we need.
support@hoopdreams.ioBugs and balance feedback
Something simulated wrong, a screen that broke on your phone, or a decision that felt mathematically unfair. Tell us your device, browser and what you were doing; screenshots help a lot.
support@hoopdreams.ioTranslations
HoopDreams is playable in fifteen languages and machine translation gets things wrong. If a string reads badly in your language, send the screen and a better wording and we will correct it.
support@hoopdreams.ioPress and partnerships
Coverage, interviews, creator collaborations or advertising enquiries.
support@hoopdreams.ioBefore you write
A lot of questions are answered in how to play and the guides. Account and data questions are covered in the privacy policy.